what have you tried to do besides complaining? honestly, some random buyer of Lugols on amazon (still would like a link) to come to a random forum on supplementing Iodine and demand answers is insane.
all we can know is what you have told us. i dont know about others but you havent told me enough to know what you might be missing or poisoned with. thats my focus - bad stuff out and good stuff in.
one thing is for sure, your problem is NOT too much iodine. youre not taking any. other things are obvious as well, but they can wait.
have you gotten any help on the Iodine forum? they are experts at the kind of crap you pulled. ask them.