I never had a problem with my Green Power for wheat grass as the gears were
adjustable and if things didn't masticate properly you could loosen the
gears.
I've had several juicers and there is no perfect juicer. You can spend
a couple of thousand dollars and you will probably still have problems but
because I didn't like wheat grass juice I use a centrifugal juicer - the
Breville JE98XL if I remember right, and found it to be much better at
extraction, easier to use, and easier to clean.
When you start juicing you open up a whole new world. Have fun!