"Nearly 100% of innovation, from business to politics,
is driven not by 'market analysis' but by people who are supremely pissed off by the way things are."
- Tom Peters
"The reasonable man adapts himself to the world; the unreasonable one persists in trying to adapt the world to himself. Therefore all progress depends on the unreasonable man." - George Bernard Shaw
from
www.thepowerofpain.com
Anger is our most powerful consumer protection, but only if appropriately expressed.