For any of you living sort of close to Dr. Schulze's store in California (like me -- I live about 40 minutes away, if I want to drive), may I suggest you tell the order-taking elves to send your packages via USPS Priority Mail, not Federal Express. There were a few times when my order was sent via Fed. Express (I didn't ask them to do that, and no one asked me) and it took nearly ten days to get to me. Once I called and told them I wanted all my packages sent Priority Mail, I have not had a problem. Best to order early in the week.
I place all my orders through the toll free number.