I'm really sorry about losing track of your order (I sent you details in a separate email).
You are important to us and we really do want to get you your Zapper. We publish free plans and make Zappers to order for only $10 for the express purpose of getting Zappers into as many hands as possible at a cost anyone can afford.
Sorry for the wait and any inconvenience.
I also want to say thanks to all those who put in a good word for us. We really are doing our level best (and hope to get better). We won't let you down.