REPLY to this VERY CRITICAL thread...

First of all, I am ONE person. I try my best to help every person who needs me and that includes my patients/customers from ALL over the world.

My day begins at 5am with coffee and the rounds of checking the herb storage for the correct humidity and temperature levels. This takes about an hour.

At 6am my husband and I get our children ready for school.

At 7am I begin answering emails.

At 8am I begin seeing patients. I also answer emails, post on curezone and make telephone callbacks, hold production meetings, oversee employee problems and on occasions I have to drop everything and do an emergency housecall.

At 3pm I help my children with their schoolwork so I can make sure each knows they are loved and are important. This is their time.

At 4pm I start making custom orders and I usually finish up around 6pm.

Occasionally I have to make phone calls overseas and those are done in the evening because some countries (such as Australia) are 12 hours ahead of us and I do not want to call someone back at 3am their time.

Just a few moments ago, I had to answer yet more questions here from a person who did not purchase and are not using any of our herbal products. Wonder why? Could it be because these other companies do not have ANY sort of customer service for their customers? Probably so. I also help these people because who else will? Don't make a dime from that now do I? We never turn down anyone who needs help...even those who are NOT using Humaworm products!

Most of my day Saturday was spent with a 74 year old man who had gotten snakebit while deer hunting. While my brothers, sisters, nieces, nephews, children and all the rest of my family (including the out-of-towners) were visiting, playing football, cooking, playing on the computer and such, I and my father were giving ice baths, herbs and flushes to save a mans life.

A man with no insurance. A man who will only be able to pay me today when his check comes in the $60.00 I charged for the 10 hour treatment. In fact, I told him that I would even take a processed deer in trade if the $60.00 would make things short for him this month with Christmas coming.

Monday I helped a mother with her 3 month old baby who had a horrible stomach virus. I diagnosed wormwood poisoning in a 6 year old boy who had been given wormwood for over a year by an untrained herbalist. These 2 cases along with LOTS of other things.

I never turn anyone away, but yes, I am sometimes slow in responding as I have to prioritize...for instance, just this morning looking at the callbacks (the people I have to call - the ones the customer service can't handle) I moved to the top of the list the man who was vomiting up roundworms during the night last night. On the bottom of the list is the lady who wants to know when she can do another liver flush.

Could I drop all of the humanatarian things I do with my practice and Humaworm and take this company to the next level by outsourcing the capsule manufacturing? Have the capsules bottled and labeled elsewhere? Sell in stores? Have huge advertising campaigns and infomercials? Make a helluva lot of money? SURE...I could! But I WON'T!! Every person over the production department would have to be fired and they are like family to me. The order taking operators in another state would have no idea of how to answer some of the questions we get on a daily basis.

We do not work this way. Herb prices are steadily going up...the economy is rough right now...we are not getting rich by any means. And in following the family tradition, I will continue to make sure we have the best quality, most affordable herbal products available. Still without fancy packaging, still made with human hands and all advertising done by word of mouth.

I am a smart woman. I could be a MD instead of an ND but I CHOSE my path! Money absolutely cannot bring happiness. I am content, my family is content and that is worth more than gold! I drive a 12 year old surburban, my kids go to public school and we are hard working, faithful, caring, salt-of-the-earth people...and it is ENOUGH for me!

So, if you want to fault me for not being on Curezone posting just as soon as a question is asked, then go right ahead. My family was helping people for DECADES before computers and I will continue to do so.

There is one of me and a lot of help needed out there and I am doing the very best I can.










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