I also ordered a few items including insolitol/choline tabs from Herbal Advisor on Aug. 29, 2004, to date I also have not received anything. I have called their toll free number (800-688-2375) as well as their direct phone number (510-252-0441)and on both I get a recorded message that the numbers have been disconnected. I have also sent several emails to "support" and "customer service" and no responses yet. I have checked their "track your order" section and it gives the message that my order has not been shipped. I have a feeling that they may have gone out of business. Although, their website seems to be updated as they are now advertising October specials!?? I will have to check and verify on whether I have been charged for my order. Let me know if you get a response to your inquiries. If anyone else can shed some light on the status of HerbalAdvisor.com, please let me know.