This is over the counter, I bought mine at walmart. I looked at all the ingredients and decided on Zeasorb-AF which has miconazole nitrate. If this is a fungus bacteria that is causing the hair follicle to be damaged, why wouldn't someone want to use a real treatment that doesn't cost tons of money and does certainly work. I do agree it might not cure the underlying problem with why does it still come back even after its gone. But if the folliculitis is not there wouldn't that be a sign that your body is helping to get rid of the problem. It works for me and I have no pain anymore. I just can not quite shaving, not an option. I do also eat healthy as much organic food as possible and take vitamins because our body doesn't produce some things that we need if we don't get that vitamin in our food such as vitamin C.