I have had GEICO for thirty years. I don't plan to ever change. I'm happy with the service I've gotten with them. I've probably put in 3-4 claims over the years. They are very good at following up, and I have been real happy with how they deal with the other driver's insurance company. They are a little 'departmentalized,' meaning you can't get everything done through one person, but all-in-all it works out pretty well.