Hi Colorgirl, just confirmed my appointment for this coming Monday, will post my findings, unfortunately it will have to wait till the end of next week before I can post here. Since my family is coming with me, I want to make a mini vacation out of it. It's a long drive for me to NYC (Toronto, Canada), i am just as anxious lol, but have been let down so many times by so called "experts". Hope this one will be different and get my issues resolved.