What you said is true.

One comment on the video we watched the same night was that people don't change until the pain of change is less than the pain of continuing on in the same way.
It's different for each person, and everybody needs encouragement.

But there is stubbornness and rebellion involved sometimes, and I had never seen it that way before. I know some people, like my great-aunt who recently died, who are just plain stubborn.