I totally understand your anger and frustration. This seems to be a huge mess for the humaworm people. It also sounds like they are in a bit of denial as to how bad a mess their business is in. There have been legitimate offers of help to them and they have not responded back to those people. It is a real shame because it sounds like people have been really helped by this product. I haven't checked my credit card statement to see if my payment has been reversed if it hasn't then I guess i will be going to pay pal as well.