You told me to call parazapper if toolsforhealing would not accept my return. I called them 5 times during their prefered hours and sent them a final e-mail. What will you do if I call? I'm confused about why I should.
I think tools for healing is a pretty good place and it is easy for emails to go to the junk folder without anybody ever getting them. Have you checked your own junk folder for their response? It might well be there! I don't think they would be stiffing you or anybody else... if their return email isn't in your junk folder, try calling again, that might be the only way to get through... hope this helps.
getwisdom