Hi Jackie,
Welcome to the forum! ;)
You can be assured that Uny will see your post as soon as she gets online. She is extremely behind in answering posts so it might take a few days but the very best way to get Uny's attention is to post on the forum.
When you post on the forum many thousands of people will benefit from reading the thread after Uny answers it, when people PM or email her no one but the person who sent it will be able to benefit from her answer. This is only one of the many reasons she won't answer questions from PMs and emails.
Blessings,
Willow