Blog: Dave’s blog
by Dave43

Why you need IP telephony

An article about what IP-telephony is and why it is needed.

Date:   10/19/2022 11:29:29 AM   ( 25 mon ) ... viewed 911 times

Do you want to quickly and profitably install telephones in your office from scratch? Are you tired of the old iron PBX? Have you heard of IP telephony? Our article is especially for those who want to know: ip telephony - what is it? For dummies and beginners in the field of cloud communications, we will tell you how modern telephony works, what is needed to connect it, and what advantages it has.

IP telephony: what is it?
We suggest starting with a simple definition: IP telephony, Internet telephony or voip telephony is a telephone connection that works over the Internet. No need to buy expensive equipment, lay a telephone cable. Only the Internet is needed.

Internet channel requirements:
it is desirable to have a separate Internet channel for IP telephony;
the channel width must be at least 100 kbps per line.

How does IP telephony work?
So, we already know what IP telephony is, now let's figure out how it works. Based on the Internet Protocol, computers and other devices recognize each other and exchange voice messages without error.

What happens directly during the call? At this point, the voice is transformed and becomes a digital signal. It enters the device and is transmitted to another subscriber. The signal is recognized by another gadget, the stream changes again and becomes analog. As a result, the subscriber picks up the phone and hears his usual speech.

How to connect IP-telephony?
So, the Internet and understanding - what is IP-telephony - is. What else is needed to start calls? To manage calls and receive an unlimited number of them, it is important to connect a cloud PBX and a virtual multichannel number.

Connection and configuration of these services is carried out within 1 working day by the IP telephony provider. All work is carried out remotely (via the Internet and by phone). In addition, do not forget to connect a phone or any other device that allows you to make and receive calls. Of course, in order to use VoIP in the UK https://getvoipnumbers.com/, you will need an internet connection and specialized equipment.

- Dedicated IP phone.
- Phone with IP gateway.
-PC or smartphone with softphone.

Benefits of IP Telephony
Now let's discuss the advantages of using modern telephony: a favorable price, a wide range of services, fast scalability, the possibility of integration and mobility of employees.

Price
To connect ip telephony to the office or ip telephony for home, you do not need to buy special equipment, call the master. It is enough to pay a monthly fee for the PBX once a month. The monthly payment depends on the number of users and those services that are connected additionally.

Functionality
The capabilities of IP telephony are many times greater than the functions of some analog and digital PBXs. So, for example, in a standard PBX from Telfin, more than 100 services are already provided: voice greeting, queue and call forwarding, recording and storage of telephone conversations, voice mail, etc.

Scalability
IP-telephony allows you to scale the existing corporate telephone network. The number of lines can be changed in a matter of minutes both in the direction of their increase and decrease. The minimum number of users is 3 people.

Integration
A virtual PBX, a key IP telephony service, can be combined with any CRM systems and other business applications.

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