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AT&T iPhone bills come out to HUNDREDS of pages! [video] by Aharleygyrl ..... News Forum

Date:   8/23/2007 8:59:38 AM ( 18 y ago)
Hits:   801
URL:   https://www.curezone.org/forums/fm.asp?i=948072

"On the one hand you have the most elegant, best designed, artistic, and SIMPLE iPhone. On the other hand, you have a 1/2-inch stack of paper that looks like phone bills did in the 1970s. It's just an amazing contrast! I laughed when I opened the bill."~macsgalore

AT&T spokesman Mark Siegel says that customers who don't want the details, can call AT&T and change their billing. "We don't want to presume for the customer that they want detail or don't want detail. That needs to be up to them."

Rob Enderle, an independent analyst at the Enderle Group, calls the finely detailed bills "stupid.  Not only does it cost AT&T more to do this, it just upsets customers. It's bad business."


 

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