Date:   11/21/2006 12:12:01 AM ( 18 y ago)
Hits:   22,079
URL:   https://www.curezone.org/forums/fm.asp?i=777172

Okay, if you clicked "okay" to uninstall, nothing blew up, and your computer rebooted okay without giving you any problems or prompts about the monitor driver, one of two things happened. 1) your system re-installed a driver without informing you, which is not entirely out of the question but not what I would expect. 2) the system has not reinstalled a formal driver and for right now is using a temporary generic driver in the meantime. Either way, for you to have gotten to this point, uninstalled, then rebooted, and your monitor is still displaying things pretty much as normal, then a driver of some sort is in use. There is a way to check this and confirm, but first a question or two.

BTW, that information you mentioned - ATE Radeon express 200, that is your Video Adapter brand & model. Keep that information. If you are unable to resolve the problem by reloading the monitor driver, the next step would likely be to reload a newer Video Adapter driver.

Since you uninstalled the monitor driver, has the problem changed, gotten any worse, gotten better, or no change, that you can tell?

Remember the part before the critical step that I advised you to make note of some information about the driver? It was near the point of getting close to the Critical Step, in the Monitor/Properties/Driver menu. There should have been some general info on your driver to include one or more of the following: Driver Provider; Driver Date; Driver version; Signature. Did you write this down? It will be helpful if you did. Why? Well, go back to that same spot now (to Properties/Driver) and see if the exact same general information is still there. If it is, then the same driver either got re-installed already or for some reason the uninstall didn't take, but I favor the former. If there is no information there now and there was before, then this will confirm the driver has been uninstalled. If there was information there before, and is information there now but is different than before (like different date, different version, etc), then this confirms your system did automatically reinstall a driver. If the latter is the case, you may want to just let it go for a while to see if the same problem reocurs (the white screen stuff).

If you do confirm the driver was uninstalled and has not been reinstalled yet, then the previous question still applies; is the problem still happening? If yes, then this sort of leans towards the problem not being due to monitor driver.......this is sort of how troubleshooting works.... process of elimination. Either way, if the monitor driver was confirmed as uninstalled, then it's time to re-install one. Two choices here as mentioned on the original instructions. You can either have Windows automatically search your computer to find the best driver or you can specify to windows where to get the driver. The former is easiest and quickest but may not necessarily be the best, this is from the perspective that the same driver as used before will be reloaded. A possible better choice is one that will require you to do a bit more work first. For this you need to know how to get an updated driver from the web site of the manufacturer of your make/model of monitor. This is not all that difficult. Just remember, we're still dealing with updating your monitor driver, not the Video Adapter driver.

FWIW, while I was waiting to hear back, I did the same on my computer. It's a Dell brand, model E151FPB monitor. I Scroogled "Dell E151FPB" and the second return on the search list took me to a Dell Drivers Download Website. Here is the link to Scroogle.

http://www.scroogle.org/cgi-bin/scraper.htm

So, I downloaded a monitor driver from Dell, it happened to be a bit newer than the generic Windows plugNplay driver previously in use. The one before had a Driver Date of 2001. The one I just downloaded is from 2002. It was a small download, about 150 K EXE file. After downloading, I virus scanned just to be sure, then I ran the EXE (just double click the file) This EXE is just a simple Unzip program that unzips 2 files: the new driver file; the simple README file giving instructions on how to install the new driver. Guess what? The README file was almost a spitting image of the instructions I typed up for you. I then went back into Control Panel / Display / Settings / Advanced / Monitor / Properties / Driver and clicked "update driver". When the system prompted for which of 2 choices, I clicked the option to allow me to specify the location, then I just "browsed" to the location on my computer where I'd just unzipped (C:/drivers or something like that) and voila, it installed real quick, no problems.

Do you know the brand and model of your monitor? If not, this info is usually found on the backside of the monitor on a small embedded label tag. Look for something that starts off with "modelXXXXXX" or "PNXXXXXXXXX" (PN =Part Number, XXXXX = the actual numbers you read off the tag, for instance E151FPB), or something like this. Then just plug the part number into a web search and you'll probably find a driver available in one of the hits returned on the search.

You may want to print this out and read over since I've added the instructions on the option for how to load the driver from the location you specify.

Let me know how it works out.
 

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