Date:   5/23/2012 2:16:03 PM ( 12 y ago)
Hits:   12,971
URL:   https://www.curezone.org/forums/fm.asp?i=1942798

I talked to a owner at a restaurant once who told us why he tried to ignore reviews. When Yelp first got big he was paying a lot of attention to it and tried to address all the complaints, but then two things happened that made him realize that it was ridiculous to pay attention to the reviews.

He got a negative review from a customer who's gf dumped him in the restaurant (even though IN THE REVIEW the guy said the food was good).
He got a negative review from a customer who wanted to eat his food in the bathroom and the restaurant wouldn't consider the bathroom a proper serving location. He even pulled out his phone and showed it to us. The guy wrote up, in his review on Yelp, that it was an "unfriendly" business that wouldn't serve him while he was taking a dump. Imagine that.

I'm not big into reviewing things on Yelp, but I'd probably have given it a good rating just for the laughs from talking to that guy.
 

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