You can dress it up and make it real pretty all you want, but you did belittle her. How many replies from others on here saying the same thing does it take? You told her she probably had a phobia of this. What if she did? Just because someone has a phobia doesn't mean she needs pschological help. I have a phobia of flying, but I'm a fully functioning person. She has seen worms in her stool. Is that all in her head? Maybe it's just a phobia manifesting itself in real life somehow. You want to give her REAL HELP, as you said, then be supportive of her. No one is asking you to coddle her, but treat her like you would want any other doctor or human being to treat you. Insinuating that it could be all in her head can be more harmful than any worm she could have. WTF is wrong with this place?!