Religious institutions can let us down because man may make it all about "Me" "I", which then makes it godless. That is why these organizations are sometimes failing the people. It sometimes (not always) forgets it's about service and love for others....instead of focusing on wanting bigger buildings and a coffee maker for each class room.
Service and love for others is how God receives love back from us.....not in formal prayers and rituals. We are in relationship with Him when we are mindful of Him and enjoy/find pleasure in helping others. We do this because He set the example for us in the life of Jesus as being the Way, the Truth and the Life.