My daughter Sylvia and our only other Customer Service Rep. Jade went to the school for the Kindergarten and the 6th grade graduation ceremonies.
I told them they could go as I feel family is extremely important - especially showing your children that they come first. So your problem with ordering today can be solely blamed on me.
I spent the bulk of my day making custom orders and testing and grinding cascara sagrada. If you left a message then one of the girls (ladies) will call you back tomorrow when they are back in the office. We have a call logging system on our computers due to the fact that we are on dial-up way out here in the country. I assure you that I will be here when they do their call backs in the morning and I will research your number to see how many times you called and when - I will then reprimand them accordingly.
We are a small company - I have many more production workers than I do office workers - but we try to attend to every need of people from all over the world - and I do need to know these things so I thank you for bringing it to my attention.
Our hours are from 8-3 Monday through Friday Central Standard Time.